This Privacy Policy outlines how and why we collect your personal information, what type of information we collect, and how the data is stored, used, and disclosed.
Our Privacy Policy applies to all of your connections with us, whether at one of our seminars, via our websites, or when talking with one of our employees or Company representatives. We encourage you to check our websites regularly for any updates to our Privacy Policy.
Collecting and Holding Your Personal Information
YQC Cleaning collects and holds your personal information for:
The information collected may include your full name, postal or email address, phone or mobile number, or other necessary information.
If it is reasonable or practicable to do so, we will collect your personal information directly from you. This may happen when you register for or attend one of our seminars, meet with us, fill out an inquiry or administrative form, register for our e-newsletters, purchase one of our products or services, or when give us personal information over the telephone, email or through our Company’s website.
Using and Disclosing Your Personal Information
As is common practice for many companies in our industry, and only where necessary to meet your specific needs, we may disclose your personal information to the relevant organizations described below. YQC Cleaning will only disclose your data after receiving written or verbal consent from you. Where your personal information is disclosed, we will seek to ensure that the information is held, used, or disclosed consistently with the National Privacy Principles and other applicable privacy laws and codes.
Relevant Organisations Are Those:
Some of these uses and disclosures may occur outside your State or Territory and outside of Australia.
Marketing and Promotion of our Products and Services
We may use your personal information to inform you about and develop products and services from across the Company and other opportunities which you may be interested in. If at any stage you no longer wish to receive phone, email, or SMS communication from us, please email info@yqccleaning.com.au with your full name, postcode, mobile number, and the communication mediums you wish to unsubscribe from.
Ensuring Your Personal Information is Accurate and Up-To-Date
To provide you with a top level of service, we take reasonable steps to ensure that the information we collect and store is accurate, complete, and up-to-date.
If you wish to check that the personal information we hold about you is accurate, complete or up-to-date, relevant, and not misleading or want to request correction of your personal information, please email info@yqccleaning.com.a,u. We will assist you in rectifying the situation.
Storage and Security of Your Personal Information
We take the security of your personal information very seriously, and we take reasonable steps to protect it from misuse, loss, and unauthorised access, modification, or disclosure. Personal information may be stored in numerous ways, including electronic and paper forms. A few of the ways we ensure the safe storage and security of your personal data are:
Your Privacy on the Internet
Our Websites
We take reasonable care to ensure that the personal information you provide us via our websites is protected. For example, when sensitive information is required, our websites have electronic security systems in place, including the use of data encryption. Depending on your involvement with our Company and the type of information collected, user identifiers, passwords, or other access codes may also be used to control access to your personal information.
Online Community
YQC Cleaning also communicates with clients in an online community through social media, forums, and other interactive platforms. We suggest you exercise caution when publicly accessible resources, such as chat rooms, message boards, or social media. These organisations have their privacy policies and terms and conditions of use, which may differ from ours.
Anonymous Data Collection
When you visit our websites, our servers will log basic information about your usage, such as the operating system, browser, time, date, and pages visited. This information is anonymous and shows us patterns of use within our websites.
Our publishing system also uses cookies – small pieces of information stored on your computer (for example, your online viewing preferences). No personal data can be collected or accessed from cookies; they are used to identify your computer to our servers when you visit our websites.
The information we collect is analysed so that we can improve the products and services we provide. Under no circumstances will BME Group Pty Ltd sell, trade, or distribute this data in any way except when required by law.
Links to Other Sites
Our site contains links to third-party websites. These sites have policies and practices and are not subject to our privacy standards, policies or procedures. You will need to contact or examine those websites or companies directly to determine their privacy standards, policies, and procedures.
Gaining Access To Your Personal Information
In compliance with the Australian Privacy Act, you can gain access to your personal information that has been collected or held. This is subject to some exceptions allowed by law. Factors affecting a right to access include:
We will give you reasons if we restrict access.
Email info@yqccleaning.com.au to request access to your personal information. In certain circumstances, we may be able to deal with your request over the telephone or in person.
The Use of Government Identifiers
In certain circumstances and for the sole purpose of managing and administering the product or services, we may be required to collect government identifiers such as your tax file number. We do not use or disclose this information unless required or authorized by law unless you have voluntarily consented to disclose this information to any third party.
Ability to Deal With Us Anonymously
Where it is lawful and practicable to do so, you can deal with us anonymously.
Collection of Sensitive Information
Information that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation, or criminal record will not be collected except where:
How to Resolve Your Privacy Issues
You can choose either of the options below to discuss or raise any issues about our Privacy Policy.
Or you can obtain further general information about privacy protection from the Office of the Federal Privacy Commissioner by:
The Federal Privacy Commissioner
GPO Box 5218
Sydney NSW 1042
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